All Ma & Pembum purchases are carefully gift-wrapped, regardless of whom the recipient may be. (You can give a gift to yourself, am I right?)
If you choose to have your purchase shipped directly to you, all in-stock, ready-to-ship item(s) will be out the door within 3-5 days of your purchase via US Postal Service's Priority Mail. For custom orders, we will contact you when your purchase is ready to ship.
In-Studio Pick Up:
If you prefer, you can pick up your purchase for free (who doesn’t love free?) by selecting the “In-studio pick up” option during checkout.
Our studio address is:
221 Lyman Meadows #P3
Hinesburg, VT 05461
Aside from normal wear and tear, I will take your items back with open arms if there is a problem, no questions asked. I firmly believe not only in the quality of my products, but that you will love them as well. Just send me a message letting me know about the problem, and whether you'd like to return it, exchange it, or have it repaired. I'm not happy unless you're happy!